EUDA contact information
Main contact information and address
Postal address
The postal address of the EUDA's offices is:
European Union Drugs Agency (EUDA)
Praça Europa 1, Cais do Sodré
1249-289 Lisbon
Portugal
Tel.: +351 211 21 02 00
Fax: +351 211 21 03 80
Location
GPS coordinates (latitude, longitude): 38.705767, -9.142749
Opening hours
The EUDA is open from Monday to Friday, 9.00 to 18.00 and is closed on weekends and for public holidays.
General enquiries
For all general enquiries about the EUDA (with the exception of media- and press-related enquiries) including general questions about our work, the content of our publications, please use our main email:
info@euda.europa.eu
This email account is actively monitored. We endeavour to reply to all emails within 2 business days.
For media queries, please use the following email:
Specific queries
Please use the contact details below for specific queries.
Press officer:
- Email: press@euda.europa.eu
- Telephone: +(351) 211 21 02 00
Technical issues or support with our website:
Jobs and recruitment
- Please see our dedicated Jobs vacancies page
Contacting us about translations
- Please see our Translating EUDA publications page for more information.
EUDA Data Protection Officer
- Please see our Data protection page for more information.
EUDA on social media
The EUDA is present on several social media platforms. Please note that, while we will make every effort to do so, we cannot guarantee a response to any message or query submitted to us through one of these channels.
Getting to the EUDA
In Lisbon, the EUDA is also known under its former name in English (the EMCDDA) or its former Portuguese name: Observatório Europeu da Droga e da Toxicodependência (OEDT). This information might be useful when getting around.
From the airport
The EMCDDA's offices can quickly and easily be reached from Lisbon Airport by public transport (metro, shuttle bus) or taxi. Information is available on this dedicated transportation page of the website of Lisbon airport. Options include:
- Metro (cheapest): the airport's metro terminal is located just outside the main building. Tickets can be purchased inside the metro station and cost the same as a normal metro ticket. The total journey time should be no more than 40 minutes. You will need to change lines once (at Alameda) where you should follow the indications for the Green (Verde) line, and take the direction Cais do Sodré. You should descend at Cais do Sodré (terminus). The EUDA's offices are a two-minute walk from the metro station. Find more details on the website of Lisbon Metro.
- Aerobus shuttle service: Aerobus is an express bus shuttle service from the airport to the city centre. Tickets can be purchased on the bus. The bus makes a small number of stops along the way but its final stop is at Cais do Sodré and this is also where you should get off. The EUDA's offices are located opposite the bus stop. Once onboard, the bus journey is between 20 and 30 minutes depending on traffic, etc.
- Taxis: there is a well-served taxi rank just outside the airport. In normal driving conditions, the trip should take between 20 and 30 minutes and the cost should be between EUR 10 and 15. All fares including extras are shown on the taxi meter.
By metro (from within the city)
The EUDA's office is located right next to the metro, train, bus and boat station Cais do Sodré (green line).
For the most up to date information, see the website of the Lisbon metro.
By bus (from within the city)
There are various bus lines that stop close to the EUDA's main office in Cais do Sodré, such as 35, 36, 40, 44, 758, 781 and 782.
Check the website of the Lisbon bus company Carris when planning a trip by bus.
By boat (from the other side of the Tejo)
There are ferry connections between Cais do Sodré and Cacilhas, Seixal and Montijo.
For timetables, please visit the Transtejo website.
FAQ: answers to some frequently asked questions
Can you include a link to my website on euda.europa.eu? Can we trade links?
We regret that the EUDA cannot publish links to external websites or services on our website. Similarly, we do not engage in link exchanges. However, you are welcome to link to the EUDA website from your own site. We are also happy to receive links to websites, publications, or other material that you believe may be relevant to our work, although we cannot guarantee an individual response.
We would like to write content, articles, or blog posts for your website. Who should we contact?
The EUDA does not use external writing services or accept unsolicited articles, reports, or other similar material.
We offer a product or service we think the EUDA would be interested in. What procedure should we follow?
As a public institution, the EUDA follows a formal procurement process for products and services. We cannot enter into procurement agreements based on unsolicited contacts. Please refer to the Procurement section of our website for information on ongoing calls for interest and other procurement opportunities.
I want to work at the EUDA. Do you accept spontaneous job applications, and where should I send my CV?
The EUDA does not accept spontaneous job applications, nor can we hold CVs or job applications on file. All positions, including traineeships, are posted in the Job vacancies and recruitment information section of our website.
I would like to schedule an interview with one of your experts for my research, project, or thesis. How can I arrange this?
Due to limited resources, we are unable to accommodate one-on-one interviews. We encourage you to explore the resources available on our website, which cover a wide range of topics. If you still have specific questions after reviewing these materials, please feel free to contact us. To help us respond more efficiently, we recommend keeping your queries focused and specific rather than broad or general.
How long will it take to receive a response to my query?
For straightforward questions, we typically respond within three business days. More complex or specialised enquiries may take longer. In such cases, we will aim to acknowledge your query to keep you informed. Please note that response times may be delayed during holiday periods due to limited staff availability.
I'm a journalist and would like to schedule a press interview with one of your experts. How can I do this?
We will be happy to assist you. Please contact our Press Officer by email at press@euda.europa.eu or by phone at +(351) 211 21 02 00.
Can I reuse your data or content for my article, project, paper, publication, etc.?
The EUDA encourages the reuse of our content and data where possible. We strive to publish source data alongside graphics to facilitate reuse. Please note that this applies only to material for which we own the copyright and may not extend to photographic material used for illustrative purposes on our website or in our publications. For further details, please consult the Copyright section of our Legal Notice.